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Online Services

ONLINE CONSULTATION

If you need help with a non-urgent clinical matter or have an admin query such as requesting a sick note  click here

Please note that online consultations are not available between 4pm on Friday and 4pm on Sunday

 

To access your medical records please click here

 

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments

Please note that online consultations are not available between 4pm on Friday and 4pm on Sunday

If you are in a life-threatening situation

Please remember that if you have a medical emergency, such as a suspected heart attack, stroke, or other serious life-threatening condition, call 999. 

Latest Information

Face Masks and Coverings

From 9th June 2022 there is no mandatory requirement to wear a face mask or covering when entering The Springs Health Centre.   However, if you are attending and have any respiratory symptoms or supect that you may have COVID  you will be required to wear a face covering to help protect other patients, visitors and staff. Thank you for your co-operation.

Enhanced Access Patient Survey June to 15 July 2022 

Primary Care Networks are groups of GP Practices working together as a network, and they are commissioned to deliver Enhanced Services. Enhanced services are provided over and above the core 8am-6.30pm contract.  

Primary Care Networks have been asked to undertake patient engagement to ensure any new services meet the needs of the local population. It is proposed that any changes to services outside of the core 8am-6.30pm contract will be in place by October 2022. 

Your GP Practice or Primary Care Network may already offer Enhanced Services and if this is the case then this survey will be an opportunity to check that the services offered best meet your needs. 

We would be most grateful if you could take the time to complete a short survey by either clicking the QR code or by using this link: https://www.surveymonkey.co.uk/r/EnhancedAccessServicesSurvey  

If you have any questions about this survey or would like to provide feedback in another way then please contact the Joined up Care Derbyshire engagement team ddccg.engagement@nhs.net  

 You can learn more about Joined up Care Derbyshire here https://joinedupcarederbyshire.co.uk/  

General Information 

The practice remains open as it has throughout the pandemic. 

We know that getting through on the phone can be difficult, we are doing our very best to answer calls as quickly as possible so please bear with us. We understand that it can be very stressful however swearing at and being abusive to our receptionists is unacceptable. The Government has a Zero Tolerance Policy which is supported by the practice which says that GPs and their staff have a right to care for others without fear of being attacked or abused. Please be polite we are trying our very best to help you.
Please remember for non-urgent queries and questions you can also contact the surgery via our online consultation system located on our website www.thespringshealthcentre.co.uk
The Springs Health Centre have had a Patient Participation Group since around 2005, the group was suspended due to the Coronavirus Pandemic, but we are now ready to restart the meetings. The meetings are held on a Tuesday at 5.00 every 2 months, if you are interested in becoming a member of the group please email admin.thespringshealthcentre@nhs.net

Covid 19 Vaccinations 

From the end of June 2022 we will be suspending our COVID vaccination service.

If you need to have further vaccinations after this date you can book at alternative sites by either calling 119 or by visiting the NHS website:  https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ 

 

People in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

It may take more than a week for your identity to be checked and verified so you can use these services.

If you cannot access these online services, and you have had two vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than five working days ago. It may take seven working days for the letter to arrive.

The Springs Health Centre is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.

DERBYSHIRE DOMESTIC ABUSE HELPLINE

Derbyshire Domestic Abuse HelplineDerbyshire Domestic Abuse Hotline

(Site updated 19/08/2022)

Contact Details

The Springs Health Centre

Contact Telephone

01246 819444
111
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