Prescriptions
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also ring the Medicines Order Line (MOL) - see below for further information.
We do not take repeat prescription requests directly at the surgery.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Medicines Order Line (MOL)
Repeat prescriptions can also be ordered by ringing the Medicines Order Line (MOL) 01246 588860 Monday to Friday 8.00 - 4.00pm. Alternatively, you can request a callback by emailing the MOL at ddccg.northMOLonlinerequests@nhs.net or by completing the form online at www.derbyshiremol.nhs.uk please include:
- The name of your GP practice
- Your name (or the name of the patient if not you)
- Date of birth
- A contact telephone number
Electronic Prescription Service
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.